Recent Posts

What to do in case of a fire

1/18/2021 (Permalink)

Fires are unnerving situations that one hopes never to be put in. None the less, you should be prepared in case a fire breaks out because you may only have seconds to act. The main three aspects to surviving a fire is the following:

  • Learn how to work a fire extinguisher. Learning to protect your home but having a fire extinguisher can minimize the amount of damage to your home. If you don’t have a fire extinguisher, you should go out and get one. For smaller household fires, these tools can be effective in stopping the spread of the fire and save your home. When using an extinguisher, remember to use the P.A.S.S
    1. Pulling the Pin.
    2. Aiming the nozzle at the base of the fire (From a safe distance)
    3. Squeezing the lever (to release the extinguishing material)
    4. Sweeping the nozzle from side-to-side until the entire fire is extinguished.
  • When fires cannot be extinguished easily, or you don’t have one readily available, you should get your family and pets and vacate the building as soon as possible. Having an escape plan and a safe meeting place in case of emergency is important during this process to make sure that all members of your family are safe. Here is what you should do when you need to escape the building:
    1. Move quickly but safely. If there is smoke, you should always crawl on your hands and knees. Smoke rises first along the ceiling, so you’ll want to crawl quickly to any exit.
    2. Test doors and doorknobs. Before you open any door, you should check the doorknob. If the doorknob is hot the fire is on the other side of the door and that is not a safe exit. If you open a door, do so slowly.
    3. Get out. If you can reach members of the family or pets without risking your safety, do it quickly and get out. Once you have reached the outside off the building, do not re-enter the building. Take a headcount and report to the authorities any missing people or pets.
    4. Call for help. Once you are safe outside, call 9-1-1 for help. Enlist neighbors for assistance if needed.
  • When you can’t escape, this is where prior preparation could save one’s life. It is important that all family members, including children, know what to do in case of a fire within the building. Make sure that children are not afraid of firefighters, making sure they know how they dress in order for them to call out for them. They should never try to hide from a fireperson trying to save their life. Make sure that everyone knows to close doors and cover vents, cracks, or holes. Use a phone, window, or your voice to call for help and alert everyone where you are in the building. Have a backup plan in case you are in a building that has multiple levels and finally, if you catch fire, Stop Drop and Roll. Do this until the fire has been extinguished from your clothing.

If your business or home has been affected by a fire, call SERVPRO of San Ramon @ (925) 999-0927.

Common Sources for Commercial Water Damage

1/15/2021 (Permalink)

When you're running a business, the last thing one wants to think about is dealing with a water damage loss. Eventually, when you are running a business and have stayed in the building for a long period of time, you may run into some level of water or flooding loss. Below are some common causes of water damage to your commercial building.

1. Leaking or bursting pipes

2. Leaking toilets and sinks (Potential sewage back ups occur as well)

3. Mildew

4. Poor gutters and downspouts

5. Worn Roofing.

When you experience water loss in your place of business or your commercial building, call the professionals at SERVPRO of San Ramon at (925) 999-0927. We are here to help 24 hours a day, 7 days a week, 365 days a year.

Categories of Water

1/14/2021 (Permalink)

Water damage can be common in a home. Determining the type of water, or category, is important to determine the plan of action one should take in remediating the damage. Here at SERVPRO of San Ramon, we determine the category of water based on the guidelines set by the Institute of Inspection Cleaning and Restoration Certification, or IICRC. The 3 different types of water damage categories are as follows:

  • Category 1 water is considered clean water that does not pose a substantial risk to one's health. This type of loss happens due to broken supply lines, tub and sink overflows that contain no contaminants, and appliance malfunctions due to supply lines.
  • Category 2 water is considered dirty water (Grey Water) that is significantly contaminated. This category of water can pose potential risk to one's health and can cause mild discomfort of illness if ingested. This type of loss happens due to discharges from dishwashers or washing machines that has contaminants, overflows due to washing machines, tubs, and sinks with contaminants, or overflows from toilets that doesn't contain feces.
  • Category 3 water is considered severely dirty water (Black Water) that is grossly contaminated. This level of contamination can cause severe illness or death if the water is ingested. This type of loss happens due to overflows from toilets that contain feces, sewage back-ups, flooding from seawater, river water, or lakes, Water coming from the outdoors that contain different pesticides and other chemicals that can cause severe illness.

SERVPRO of San Ramon is here to help you during these emergencies 24 hours a day, 7 days a week, 365 days a year. Call us at (925) 999-0927 to have us assist you with your residential or commercial water loss.

What to do if you have a Water Loss

12/28/2020 (Permalink)

Water losses and flooding can happen unexpectedly, and the first step is to call SERVPRO of San Ramon. We are here to help and make your home like new, as if it had never happened. Here are some tips to help you before we arrive:

  • Remove excess standing water by mopping and blotting.
  • Wipe water from wood furniture.
  • Remove and prop up wet upholstery and cushions.
  • Put furniture legs on wood blocks or aluminum foil and get it away from wet carpet.
  • During the summer, turn air conditions units on for maximum drying effect.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Hang leather goods and furs.

When SERVPRO of San Ramon arrives on-site, we will assist you with your water loss and helping you communicate with your insurance provider.

The Specialists at SERVPRO of San Ramon are here to help you 24 hours a day, 7 days a week, with your residential or commercial emergency. If you have any questions, give us a call today at (925) 999-0927.

Happy Holidays

12/27/2017 (Permalink)

We can hardly believe it’s that time of year again already! It’s been another very busy year and we have had the privilege of working with so many fantastic homeowners, businesses and clients over the past 12 months. In 2018 we will see even more things happening, including building new relationships and forming lasting bonds between our current relationships. We wish everyone had a great Christmas and a happy and prosperous New Year!