Recent Water Damage Posts

Categories of Water

1/14/2021 (Permalink)

Water damage can be common in a home. Determining the type of water, or category, is important to determine the plan of action one should take in remediating the damage. Here at SERVPRO of San Ramon, we determine the category of water based on the guidelines set by the Institute of Inspection Cleaning and Restoration Certification, or IICRC. The 3 different types of water damage categories are as follows:

  • Category 1 water is considered clean water that does not pose a substantial risk to one's health. This type of loss happens due to broken supply lines, tub and sink overflows that contain no contaminants, and appliance malfunctions due to supply lines.
  • Category 2 water is considered dirty water (Grey Water) that is significantly contaminated. This category of water can pose potential risk to one's health and can cause mild discomfort of illness if ingested. This type of loss happens due to discharges from dishwashers or washing machines that has contaminants, overflows due to washing machines, tubs, and sinks with contaminants, or overflows from toilets that doesn't contain feces.
  • Category 3 water is considered severely dirty water (Black Water) that is grossly contaminated. This level of contamination can cause severe illness or death if the water is ingested. This type of loss happens due to overflows from toilets that contain feces, sewage back-ups, flooding from seawater, river water, or lakes, Water coming from the outdoors that contain different pesticides and other chemicals that can cause severe illness.

SERVPRO of San Ramon is here to help you during these emergencies 24 hours a day, 7 days a week, 365 days a year. Call us at (925) 999-0927 to have us assist you with your residential or commercial water loss.

What to do if you have a Water Loss

12/28/2020 (Permalink)

Water losses and flooding can happen unexpectedly, and the first step is to call SERVPRO of San Ramon. We are here to help and make your home like new, as if it had never happened. Here are some tips to help you before we arrive:

  • Remove excess standing water by mopping and blotting.
  • Wipe water from wood furniture.
  • Remove and prop up wet upholstery and cushions.
  • Put furniture legs on wood blocks or aluminum foil and get it away from wet carpet.
  • During the summer, turn air conditions units on for maximum drying effect.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Hang leather goods and furs.

When SERVPRO of San Ramon arrives on-site, we will assist you with your water loss and helping you communicate with your insurance provider.

The Specialists at SERVPRO of San Ramon are here to help you 24 hours a day, 7 days a week, with your residential or commercial emergency. If you have any questions, give us a call today at (925) 999-0927.